Terms & Conditions – Freshtiq Innovations

These Terms and Conditions govern the use of the website operated by Freshtiq Innovations.
By accessing, browsing, or purchasing from this website, you acknowledge that you have read, understood, and agreed to be bound by the terms stated below.

If you do not agree with any part of these conditions, you should discontinue use of the website immediately.

1. Nature of Service

Freshtiq Innovations provides an online platform for the display and sale of consumer products to customers located in serviceable regions.
All transactions conducted through the website are subject to product availability, operational feasibility, and applicable policies.

We reserve the right to modify, suspend, or discontinue any product or service without prior notice where reasonably required.

2. User Eligibility and Responsibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement
  • All information provided by you is accurate and complete
  • You will not use the website for unlawful, fraudulent, or abusive purposes

Users are responsible for maintaining the confidentiality of their account credentials, if account functionality is provided.

Any activity performed through your account may be treated as authorized by you, unless reported otherwise.

3. Product Information and Pricing

We attempt to ensure that product descriptions, images, specifications, and prices are reasonably accurate.
However:

  • Minor variations in color, appearance, or packaging may occur
  • Pricing or typographical errors may occasionally arise
  • Availability may change without prior notice

Freshtiq Innovations reserves the right to correct errors, cancel affected orders, or update information where necessary.

4. Order Acceptance and Cancellation

An order placed on the website constitutes an offer to purchase, not an automatic acceptance.

Orders may be declined or cancelled in situations including:

  • Product unavailability
  • Pricing or listing error
  • Payment authorization failure
  • Suspected fraudulent activity
  • Operational or logistical limitations

If cancellation occurs after payment, an appropriate refund process will be initiated according to the Refund Policy.

5. Payment Terms

All payments must be completed using approved payment methods available at checkout.

Transactions are processed through secure third-party payment gateways, and Freshtiq Innovations does not store sensitive financial credentials such as full card numbers or CVV.

Failure of payment authorization may result in automatic order cancellation.

6. Shipping and Delivery

Delivery timelines, service coverage, and handling conditions are governed by the Shipping Policy.

Once a shipment is transferred to a logistics provider:

  • Physical delivery is managed by the courier network
  • Transit timing depends on external transportation factors
  • Delays outside our control may occur

Risk related to incorrect address details or recipient unavailability remains the responsibility of the customer.

7. Returns, Refunds, and Replacements

All return-related matters are governed exclusively by the Refund & Return Policy.

Eligibility, timelines, and approval conditions described in that policy are considered binding for every purchase made through the website.

8. Intellectual Property Rights

All content available on the website—including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Layout design
  • Digital elements

is the property of Freshtiq Innovations or its licensors and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

9. Prohibited Conduct

Users must not:

  • Attempt to interfere with website functionality or security
  • Use automated systems to extract data without permission
  • Submit false, misleading, or harmful information
  • Engage in activities that violate applicable laws

Violation may result in access restriction, order cancellation, or legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by law, Freshtiq Innovations shall not be liable for:

  • Indirect or consequential losses
  • Delivery delays caused by external logistics providers
  • Technical interruptions beyond reasonable control
  • Variations in product appearance due to display differences

Total liability, where applicable, shall not exceed the amount paid for the specific product involved.

11. External Links

The website may contain references or links to third-party platforms for payment, logistics, or informational purposes.

Freshtiq Innovations does not control and is not responsible for the content, policies, or practices of such external entities.

12. Privacy and Data Use

Collection and use of personal information are governed by the Privacy Policy.
By using the website, you consent to data handling practices described therein.

13. Modifications to Terms

We may update these Terms and Conditions periodically to reflect:

  • Legal requirements
  • Operational adjustments
  • Service improvements

Revised terms become effective immediately upon publication on the website.
Continued use after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be interpreted in accordance with the applicable laws of India, without regard to conflict-of-law principles.

Any disputes arising from website use or transactions shall be subject to the appropriate legal jurisdiction within India.

15. Contact Information

For questions regarding these Terms & Conditions, you may contact:

Freshtiq Innovations
Email: freshtiqinnovations@gmail.com
Contact Page: https://freshtiqinnovations.com/contact-us/

We will make reasonable efforts to respond to legitimate enquiries within an appropriate timeframe.

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