Privacy Policy – Freshtiq Innovations

This Privacy Policy describes how Freshtiq Innovations (“we,” “our,” or “us”) collects, uses, protects, and manages personal information when you visit or make a purchase from our website.

We are committed to maintaining transparency, security, and trust in every interaction. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you access or use Freshtiq Innovations, we may collect certain types of information to provide a safe and efficient shopping experience.

Personal Information You Provide

This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order Details and Purchase History
  • Communication messages sent to customer support

This information is collected only when voluntarily submitted by you during checkout, account creation, or contact requests.

Automatically Collected Information

We may automatically collect limited technical data such as:

  • IP Address
  • Device Type
  • Browser Type
  • Pages Visited
  • Date and Time of Access
  • Referring Website

This helps us improve website performance, security, and user experience.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and delivering orders
  • Providing customer support
  • Sending order confirmations and updates
  • Improving website functionality and services
  • Preventing fraud and unauthorized activity
  • Complying with legal obligations

We do not sell or rent personal information to third parties.

3. Payment Security

All online payments are processed through trusted and encrypted payment gateways that comply with industry security standards.

Freshtiq Innovations does not store full card numbers, CVV, or sensitive banking credentials on its servers.

Supported payment methods may include:

  • UPI
  • Debit and Credit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (where available)

Your financial security is treated with highest priority.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Enable essential website functionality
  • Analyze visitor behavior and traffic
  • Improve performance and user experience

You can disable cookies through your browser settings, though some features of the website may not function properly afterward.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Marketing or communication tools

These providers receive only the minimum information required to perform their services and are expected to maintain data confidentiality and security.

We are not responsible for the privacy practices of external websites linked from our platform.

6. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration or destruction

While we strive to use commercially acceptable security measures, no internet transmission method is completely secure. Therefore, absolute security cannot be guaranteed.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal and tax requirements
  • Resolve disputes
  • Enforce agreements

After this period, data may be securely deleted or anonymized.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for communications

To exercise these rights, you may contact us using the details below.

9. Children’s Privacy

Freshtiq Innovations does not knowingly collect personal information from children below the age required by applicable law.

If such data is discovered, it will be promptly removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal requirements
  • Service improvements
  • Security enhancements
  • Operational changes

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after updates indicates acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, you may contact us:

Email: freshtiqinnovations@gmail.com
Contact Page: https://freshtiqinnovations.com/contact-us/

We aim to respond to all privacy-related requests within reasonable time.

12. Consent

By using the Freshtiq Innovations website, you confirm that you:

  • Have read this Privacy Policy
  • Understand how your information is used
  • Agree to the terms described above

Your trust is extremely important to us, and we remain committed to protecting your privacy, security, and confidence at all times.

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